UniCarriers Americas Corporation
  • 220 - Information Systems
  • Marengo, IL, USA
  • Salary
  • Full Time

Medical, Dental, Vision, 401(K)

Microsoft Dynamics AX  Business Analyst  

Job Description

Participate in the development and support of business solutions utilizing Information Technology. Responsible for assisting in gathering requirements, performing analysis/design, development, testing, documentation and user training to maintain and improve overall Information Systems performance.

Responsible for implementing high quality, scalable and extendable solutions, and in coordination with the IS staff:

  • Translate business requirements into business solutions.
  • Provide detailed analysis, design, and document program logic, data files, screens and report layouts through user contact, goal analysis, feasibility determinations, logic design, systems flowcharts, resource evaluations, cost and time analysis, and detailed program specifications.
  • Participate in a variety of projects documenting present procedures, analyzing requirements and recommending improvements in UCA's use of information technology.
  • Develop and test program instructions. Develop testing methods and test data where appropriate. Perform unit and system testing, removing errors. Demonstrate system and obtain user approvals.
  • Trains users and assists with development of work instructions.
  • Create documentation and implement policies, procedures, workflows and user guides.
  • Respond to all support requests in a timely, professional and quality manner.
  • Research transactional and procedural issues identifying root causes in a professional and quality manner.

Customer Service Focus:

  • Always act in a professional and courteous manner, representing UCA's highest standards of business conduct; exhibit a "Customer First" and positive attitude, sharing information with co-workers as appropriate and works to promote a cooperative, productive teamwork environment.
  • Demonstrate a positive working relationship with users and team members.
  • Maintain documentation of IS procedures and other information useful to the smooth and efficient operation of UniCarriers America.
  • Support UCA business systems in designated areas of responsibility by responding quickly with an effective resolution to minimize downtime; continually monitor systems and look for ways to enhance productivity.
  • Scheduled work hours may vary and requires after-hours, on-call support as scheduled.

Project Management:

  • Prepare project time estimates.
  • Keep Management informed of task status and issues.
  • Conduct work in an organized, timely and quality manner.
  • Update the project, customer contact and time reporting databases


Job Requirements

  • Bachelor's Degree in Business or Information Systems.
  • 4 years' experience in gathering requirements and designing solutions, with participating implementation or modification of a major software package.
  • Strong business acumen, excellent debugging and problem solving skills, ability to support existing systems, and excellent communication skills both written and verbal.
  • Microsoft Dynamics AX experience

 Technical Skills

  • Required: Business analysis, workflow programming experience.
  • Desired, not Required: CRM, SSRS, Visual Studio (X++, C++, C#, .net), SQL, XML, HTML, MS-SharePoint.


Company Overview

UCA's corporate headquarters and manufacturing facilities are located in Marengo, IL which is about 30 miles east of Rockford and approx. 30 miles west of Schaumburg. 

While the UniCarriers name has only been around a short while, the story of our company is, in reality, the history of three companies that span more than 100 years.

  • Barrett Industrial Trucks was founded in 1914, and was a pioneer in bringing a new generation of electric powered equipment to the material handling market.
  • TCM founded the forklift manufacturing industry in Japan, producing the first ever Japan-made forklift in 1949.
  • Nissan Forklift began operations in 1957. With its acquisition of Barrett in 1988, it became the first Japanese manufacturer of all five classes of material handling equipment in the U.S.

Today, UniCarriers provides forklifts throughout the world. The UniCarriers Americas facility in Marengo, Illinois, sets the standard for forklift manufacturing. And we continue to push the envelope, bringing new technology and innovation to our equipment...and the material handling industry.

UniCarriers employs over 4,400 employees worldwide. UCA offers its employees and their families a comprehensive and very competitive benefits package. Benefits that are offered to employees and their families include:

  • Medical, Dental & Vision Plans
  • 401(K) Savings Plan (Including company match)
  • Training & Tuition Reimbursement
  • Flexible Spending /Dependent Care Accounts
  • Health Savings Accounts
  • Company Paid and Optional Life Insurance
  • Short Term and Long Term Disability
  • Paid Time Off and Holidays
UniCarriers Americas Corporation
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